Privacy Policy

Queen City Relocation ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when using queencityrelocation.com or contacting us about Charlotte relocation services.

Information We Collect

We collect information you voluntarily provide through contact forms, including:

• Name and email address
• Current location and target Charlotte move-in timeline
• Service interests (apartment locating, home buyer services)
• Lifestyle preferences and housing requirements you share with us

We also collect basic technical information automatically, including:

• IP address and browser type
• Pages visited and referring URLs
• Device information for responsive display

How We Use Your Information

We use the information you provide to:

• Respond to relocation match requests with curated apartment or home-buying recommendations
• Coordinate property tours, applications, and lease or closing logistics
• Send relevant follow-up messages about your Charlotte search
• Improve our website and editorial content

Sharing of Information

We do not sell your information. We may share your details with participating apartment communities, lenders, or escrow attorneys only as needed to facilitate the service you have requested. We share aggregate, non-identifying analytics data with third-party tools (such as Google Analytics) to improve site performance.

Cookies and Analytics

Our site uses cookies for basic site functionality and may use analytics services to understand traffic patterns. You can disable cookies in your browser, though some features may not work as expected.

Data Retention

We retain contact-form submissions for as long as necessary to fulfill the service you requested, plus a reasonable period for follow-up. You can request deletion of your information by emailing hello@queencityrelocation.com.

Your Rights

You have the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

Fair Housing Compliance

Queen City Relocation supports Equal Housing Opportunity and complies with all applicable Fair Housing laws. Our editorial neighborhood content focuses on lifestyle, transit, amenities, and housing only. We do not collect or use information about protected classes for steering purposes.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact

Questions about this Privacy Policy can be sent to hello@queencityrelocation.com.